One data dictionary, ~$6K/month of redundant spend cut

• Data Strategy
• Product Enablement
• Business Analysis

One operational source of truth across disconnected ops

• Service Design
• Systems Mapping
• Process Transformation

A shared HEART framework replacing four conflicting scorecards

• Product Analytics
• Growth Strategy

Service appointments booked by an agent, not an operator

• Strategic Partnerships
• Executive Alignment
• Agentic Outreach